Each role's skill mix, mapped to the AI frontier. Where AI commoditizes the work, a role's scarcity sinks; where it amplifies the holder, they rise. 78 roles, ranked by net pressure.
accounting · billing processes · administrative operations · banking & finance · microsoft office · processing of payments
Office Administrative Assistant
mostly mixed
+25
Technical Internship & Junior Support
mostly mixed
+12
Administrative & Office Operations
mostly mixed
+10
General Accounting & Financial Reporting
durable-heavy
+7
Economics & Finance Analyst
mostly mixed
+6
Administrative & Document Operations
durable-heavy
+5
Business Operations & Quality Assurance
durable-heavy
+3
Banking Operations Business Analyst
mostly mixed
+3
Reports, quality and risk
8
management · key performance indicators · problem-solving skills · monitoring systems · quality management · microsoft excel
Business Intelligence & Data Analytics
mostly mixed
+16
Business Operations Consultant
durable-heavy
+9
Business & Data Analysis
durable-heavy
+4
IT Support & QA Operations
durable-heavy
+4
Governance, Risk & Compliance Analyst
durable-heavy
+2
Occupational Health & Safety Specialist
durable-heavy
-2
Process Improvement & Operations Management
durable-heavy
-7
Operations & Delivery Management
durable-heavy
-13
Helpdesk, desktops and servers
8
monitoring systems · network administration · infrastructure · microsoft windows · troubleshooting · cybersecurity
IT Systems & Desktop Support
mostly mixed
+9
SharePoint & Intranet Platform Administrator
mostly mixed
+6
IT Helpdesk & Support Technician
mostly mixed
+5
IT Systems & Infrastructure Administration
mostly mixed
+2
IT Helpdesk & Technical Support
mostly mixed
+2
IT Infrastructure Monitoring & Operations
mostly mixed
+1
Intranet & Portal Web Developer
mostly mixed
0
Telecom & Network IT Technologist
mixed signal
-2
Stock, orders and shop floor
6
transport & logistics · sap · inventory management · procurement · quality control · data processing
Technical Design & Documentation Specialist
mostly mixed
+10
CNC Machining & Manufacturing Operations
durable-heavy
+4
ERP Implementation & Consulting
durable-heavy
+4
Warehouse & Inventory Operations
durable-heavy
+3
Retail & Commerce Operations
mostly mixed
+1
Project & Program Management
mostly mixed
0
Broad digital and online work
5
web services · it · online · information systems · it systems · consulting & services
Early Career & General IT Roles
durable-heavy
+33
Camera & Production Operator
durable-heavy
+6
IT Systems & Business Analysis
mostly mixed
+4
Digital Product & Web Development
mostly mixed
+3
IT Generalist & Business Analyst
mostly mixed
0
AI exposure of professional roles: each role's skill mix mapped to AI-exposure verdicts (commoditize / mixed / amplify / durable). Indicative assessment, not measurement; no population figures. Only roles with solid skill coverage are shown. Bands: Most exposed (net ≥ +15), Exposed (+5 to +14), Balanced (−4 to +4), Resilient (≤ −5).
How the 9 families were found. Roles are grouped by similarities in their skill mixes, not by any designed category scheme. Each role is represented only by the skills associated with it in this edition — job titles, team structure and exposure scores play no part in the grouping. We measure how much each pair of role skill mixes overlap, link every role to its closest neighbours, and let community detection find the families that emerge; the nine families are exactly what came out, and no role was moved by hand. Only the family names are ours, written in everyday words to say what the work is.